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referralDNA

Get new patients. Keep more patients.

Provider Data Management

It's in our DNA

One size fits all solutions fits no one. referralDNA was designed with flexibility in mind so we can meet you where you are in your patient access journey. 

 

Whether you initiate a referral from time of service (discharge), a care coordinator (navigator), or a patient self-schedules from a call-to-action (automated), all routes are powered by deep EMR integration to ensure the patient’s continuum of care is achieved.

Discharge

  • Time of service

  • Facilitated by staff

  • Patient leaves with next appointment booked

Navigator

  • Agent or Coordinator engages patient via call / chat / text

  • Streamline incoming call scheduling

  • Patient not engaging from Discharge or Automated channels prioritized for outreach

Automated

  • Patient received the ability to self-schedule via text/chatbot/email

  • EMR triggers blockit automation upon referral added to the patient chart

  • Zero staff involvement or investment

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Automated Referral Scheduling

Staff working at maximum efficiency is critical right now. With blockit’s FHIR integration and smart automation, front-end staff has the ability to immediately schedule a patient at the point of care for their referral in a matter of minutes. No phone calls, faxes, or multiple log-ins required.

Operational Insight

Knowledge truly
is power.

Closing the referral loop is impossible without the right operational insight. Detailed data and analytics provide real-time referral and appointment statuses. Communication between referral partners can now be aligned to provide the best patient care and develop better relationships within the network.

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CRM / Access Center

Care Coordination Made Simple

Controlling out-of-network costs is critical for organizations moving to value-based care. Most providers refer out of network simply because they don't have network visibility. With CRM Access Center, managing care coordination and keeping referrals in-network becomes possible.

blockit API Console

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The gold standard of interoperability.

Maintain your network integrity by integrating your ecosystem across multiple EMRs into a single FHIR API endpoint. The blockit API console simplifies the process of scripting and data reporting with the ability to choose the programming language you're most comfortable with and easy to understand error-codes.

Our Customers
See Real Results

Managing referrals doesn’t need to be complex or time-consuming. Our ability to cut through the noise is how we’ve provided a better experience for patients and staff by increasing referral follow-throughs, reducing time to schedule, with zero calls, faxes or cards required.

80%

3.2 min

0

increase in referral follow-through

time to schedule and appointment

calls, faxes, or cards required

Request a Demo

Ready to take your patient experience to the next level?

Referral Calculator

How much revenue is your organization leaving on the table?